Privacy Policy

Overview

MediaConverter.io is an online multimedia conversion and editing platform built by Inverse AI. Your privacy is fundamental to how we build our product. All video and audio processing happens entirely in your browser using WebCodecs and WebGL. Your media files are never uploaded to our servers.

Data We Do Not Collect

• Your video, audio, or image files
• Your editing project data or timeline content
• Exported video files

All media processing, rendering, and export happens locally on your device. We have no technical ability to access your files.

Data We May Collect

• Analytics: We use Google Analytics and Microsoft Clarity to understand usage patterns (page views, feature usage, session duration). Usage events may be associated with browser and chat session identifiers.
• Feedback: If you voluntarily submit a rating or comment through our feedback form, we store that feedback to improve the product.
• Account data: If you sign in (optional), we store your name and email address for authentication purposes only.

Website interaction analytics

On our websites, we record interactions such as clicks, setting changes, media playback, result previews, and download requests and outcomes. Action metadata can include a control name or position, an internal output identifier, file type and size, and timestamps. When a chat is active, these records are linked to that chat and stored on our servers for session history, support, and service improvement. They follow the chat history retention and deletion process.

We also send usage events to Google Analytics, including the connected Firebase Analytics property. Events from an active chat can include its session identifier. This action metadata does not include typed text, filenames, file URLs, or file contents. A download event records a click or browser handoff; it cannot confirm that a file was saved to disk. Google services may also support advertising measurement and personalization, depending on the property and visitor settings.

Cookies

We use essential cookies for authentication (if you sign in) and analytics cookies from Google Analytics and Microsoft Clarity. Google analytics services may also support advertising measurement and personalization, depending on the property and visitor settings.

Third-Party Services

• Google Analytics — usage analytics
• Microsoft Clarity — session replay and heatmaps
• Google/GitHub OAuth — optional sign-in

These services have their own privacy policies. We recommend reviewing them.

AI Noise Reduction

The AI noise reduction feature processes audio through an external API. Audio data sent for denoising is processed in real-time and is not stored on our servers after processing is complete.

Data Security

Since your media files never leave your browser, the primary security boundary is your own device. We use HTTPS for all network communication and follow industry-standard security practices for any data we do handle.

Contact

For privacy-related questions, contact us at support@inverseai.com.